If you are an end-user and have received a faulty product, please contact your point of purchase who should arrange a replacement for you.
If you are a direct Astro customer, please contact our sales department by emailing [email protected] and they will arrange a credit or replacement. Returns, whether for faulty goods or unwanted stock, will only be accepted by prior agreement (a Returns Reference Number will be issued if approved).
Please note that Astro reserves the right to grant or refuse returns on any orders whatsoever at its sole and exclusive discretion. Non-faulty goods must be returned at customer's own cost, and if received back in a re-saleable condition (including original packaging) will be credited less 30% re-stocking charge.